전통적인 소프트웨어 서비스 제공 환경에서는 응용 서비스 제공자가 테넌트들의 요구 사항에 맞춰진 서비스를 제공하기 위해 각각의 테넌트 별 응용을 개발하여 왔다. 그러나 소프트웨어 서비스(Software as a Service; SaaS) 환경에서는 테넌트마다 개별 응용을 생성하는 대신 공유되는 하나의 동일한 응용 객체와 결합할 수 있는 개별화 객체 생성 방법으로 테넌트들이 원하는 서비스를 제공하도록 서비스 제공 개념이 변하고 있다. 기업의 개별화 요구사항은 다양하기 때문에 SaaS 개별화에 관한 능숙한 이해가 필요하다. 현재까지의 SaaS 개별화에 관한 연구는 체계적이지 않고 초기 단계에 머물고 있는 상황이어서 본 논문은 SaaS 개별화에 대한 실직적 또는 개념적 구조를 제공하여 SaaS 개별화 연구의 확장 가능한 기초가 되고자 한다.
KSP Keywords
Software as a service(SaaS)
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