언어나 문자를 대신하여 소통하고 감정을 전달하는 다양한 장르의 콘텐츠 중에 기호나 그림 등을 이용해 아이콘, 이모티콘, 스티커, 캐릭터 등으로 표현하는 디지털 형상들을 비주얼 감성콘텐츠라 할 수 있다. 초기 감성콘텐츠는 소통의 보조수단으로 간단한 이미지였으나, 현재에는 움직이고 소리 나는 영상에 이르기까지 수천 종류가 유통되고 있으며, 메신저 사업의 킬러 서비스로 부상하고 있다. 향후 감성콘텐츠는 언어나 문자로 표현하기 곤란한 사용자의 생각과 느낌을 주고받는 소통의 대체수단으로 정착될 전망이다. 또한, 변형과 편집이 가능한 감성콘텐츠가 개발되어 사용자는 간단한 조작만으로 다양한 감성을 표현할 수 있을 것으로 보인다. 이 논문은 대체소통으로서 비주얼 감성콘텐츠의 개념을 정립하고, 주요 감성콘텐츠의 추진내용과 사업동향 분석, 비즈니스 전략과 기술혁신 발전방향을 제시하고 있다.
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