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Conference Paper 고객의 소리 발생 변화 원인의 체계화에 대한 연구- 보험업을 중심으로

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Authors: 우지영, 최민석, 박상찬

Issue Date: 2004-11

Citation: 대한산업공학회 학술 대회 (추계) 2004, pp.33-37

Publisher: 대한산업공학회

Language: Korean

Type: Conference Paper

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