차세대 이동통신인 WCDMA서비스는 시장 불확실성, 유효수요 부족, 급격한 기술진화, 사업의지 및 전략 미흡, 경쟁서비스와의 차별성 부족, 킬러 애플리케이션 부재 등으로 인하여 국내 시장성장이 지연되고 있는 실정이다. 이에 본 연구에서는 WCDMA의 본격적인 시장활성화를 위하여 시장확산과 마케팅전략의 영향요인을 분석하고자 하였다. 이를 위해 전문가 조사를 통하여 WCDMA 시장확산을 위한 성장의 동인이 되는 촉진요인과 해결과제가 되는 장애요인을 도출하였다. 그리고 설문조사를 바탕으로 WCDMA 마케팅전략 결정의 영향요인이 되는 이용요인, 지불의사수준, 킬러 애플리케이션, 선호 단말기, 유망 고객군을 규명하였다. 이를 바탕으로 WCDMA의 고객전략, 요금전략, 서비스 및 단말기 제공전략, 포지셔닝전략 등을 중심으로 마케팅 전개방향을 제시하였다.
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