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Conference Paper
Investigating CSF for Effective Collaboration of NP and CP in Mobile Communication Industry
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- Authors
- Eun Bi Han, Seung Yuop Song, Hyun Soo Han, Yeong Wha Sawng, Jong Uk Kim
- Issue Date
- 2005-11
- Citation
- 한국경영정보학회 (KMIS) 학술 대회 2005, pp.1-6
- Publisher
- 한국경영정보학회
- Language
- English
- Type
- Conference Paper
- Abstract
- The value chain components of mobile industry are defined with respect to its contribution to delivering value to the end customers. As the traffic volume of mobile communications is rapidly shifting from voice to contents in mobile communications, the effective integration of network provider (NP) and contents provider (CP) has become vital to mobile business success. While the contents and networks have been growing disparately in online Internet industry, the contents providers have been largely dependent upon network providers because of technical environments such as platform and standards. Recently, the Korean government has taken steps to pursue open architecture for contents service, so that the importance of effective collaboration and process between the CP and NP is receiving focal attention. As such, in this paper, we develop conceptual model to understand the cooperative relationship typologies and inter-organizational relationship processes affecting the partnership between CP and NP on the mobile value chain. The empirical testing results provide insights for practices and further research on inter-organizational relationship in telecommunication industry
- KSP Keywords
- Conceptual model, Cooperative relationship, Empirical testing, Inter-organizational, Internet industry, Mobile business, Open Architecture, Telecommunication Industry, Traffic volume, Value chain, mobile communication