세계 각국은 국가경쟁력 향상을 위해 R&D 투자 확대 및 효율성 제고에 노력하고 있다. 따라서 국내 과학기술분야 학술정보 유통사업도 질적 제고 및 발전적 미래전략 도출을 위한 연구가 필요하다. 본 연구는 국내의 대표적 과학기술분야 학술정보 유통기관인 A기관을 대상으로 BSC 기반 성과지표를 적용하여 사업성과를 평가하고 평가결과를 이용하여 중요도 및 성과에 대한 포트폴리오 분석을 실시하였다. BSC기반 성과지표의 평가항목은 정보자원관점, 정보서비스관점, 이용자관점, 경제적관점의 4개 관점에서 정보자원 품질, 정보서비스 품질, 이용자 만족도 및 학술정보의 경제적 유용가치 등 12개 항목으로 구성하였다. 포트폴리오 분석에서는 성과지표별 포트폴리오 분석과 더불어 개별 성과지표의 구성요소별 분석을 실시하였으며, 성과평가 및 포트폴리오 분석결과에 기반하여 A기관의 학술정보 유통사업에 대한 관점별 개선방안을 제시하였다.
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