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Conference Paper Requirements Elicitation and Prioritization
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Authors
Lee Jae Gi, Han Namgoong, Jeong Youn Seo
Issue Date
200812
Source
전자 정보 통신 학술 대회 (CEIC) 2008, pp.115-120
Project Code
08MS4300, Development of Open Software Platform for u-City Services, Han Namgoong
Abstract
While there have been many innovation attempts in relation to the military logistics system, their performancecannot be measured objectively due to a lack of reliable indicators. This is largely because traditional performanceindicators do not systematically consider the requirements of stakeholders in military logistics services. This studyaims to identify user requirements (UR) through a logical and systematic procedure, which would serve as acornerstone for performance indicators in the military logistics system. More specifically, this study formed anexpert group, collected candidate URs through the brainstorming technique, examined qualification conditions,and grouped and stratified them. Using an interview-style questionnaire survey and a comparison with previousstudies, we developed a hierarchical model for UR items. We then applied the analytic hierarchy process (AHP)and identified priorities for UR items. Finally, this study analyzed the resulting priorities from the perspectives ofvarious stakeholders and derived implications. As it applies a scientific method and demonstrates the importanceof reliable UR items, this paper is expected to provide a basic reference in developing performance indicators forfuture innovation in the military logistics system.
KSP Keywords
Hierarchical Model, Logistics service, Military logistics system, Performance indicators, Questionnaire survey, Scientific Method, User Requirements, analytic hierarchy process