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Journal Article A Factor Analysis of Consumer Expectations for Autonomous Cars
Cited 19 time in scopus Share share facebook twitter linkedin kakaostory
Authors
Yuna Ro, Youngwook Ha
Issue Date
2019-01
Citation
Journal of Computer Information Systems, v.59, no.1, pp.52-60
ISSN
0887-4417
Publisher
Taylor & Francis
Language
English
Type
Journal Article
DOI
https://dx.doi.org/10.1080/08874417.2017.1295791
Abstract
This study explores consumers?? expectations for autonomous cars in Korea, which will soon be available. We applied exploratory and confirmatory factor analyses to derive consumer expectations using responses from 1,506 potential autonomous car consumers. Then, we carried out a structural equation analysis to identify relationships among expectations, attitude, and behavioral intention. Seven consumer expectations were identified; of these, convenience, safety, ethics, licensing, and monetary cost were found to have a direct effect on attitude, whereas convenience, safety, and monetary cost were found to have a direct effect on intention. In addition, we demonstrate that attitude has a significant effect on intention. Autonomous cars are driving innovation in the automotive industry, transportation systems, and consumer experience. By analyzing the main factors that affect consumers?? purchasing intentions prior to the release of autonomous cars, this study provides guidance for fields preparing for the launch of autonomous cars.
KSP Keywords
Automotive Industry, Autonomous car, Behavioral intention, Consumer Experience, Factor Analysis, Main factors, Structural equation, consumer expectations, monetary cost, transportation system