글로벌 경쟁이 치열하게 전개되고 기업의 생산성 증대와 효율성 제고를 통한 경쟁력 강화가 생존과 성장의 관건이 됨에 따라 기업에서 지식경영의 중요성이 부각되고 있다. 지식경영은 단지 기업에서 정보를 수집하고 축적하는 차원을 넘어 정보를 조직화하고, 기술개발 마케팅을 세부기능을 비롯하여 조직의 중요한 의사결정에 활용하는 것이 중요하다. 그러나 국내 기업에서는 지식경영과 관련된 시스템의 도입 및 구축은 활발하게 진행되고 있지만 일부 분야를 제외하고는 그 활용도가 높지 않으며, 특히 중소기업에서는 지식경영의 도입과 활용은 요원한 편이다. 이에 본 고에서는 국내 중소기업을 중심으로 지식경영의 역량을 강화하기 위한 방향을 제시하기 위하여 지식경영의 영향요인과 경영성과와의 관계를 파악하였다.
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