과거에는 주로 기술적 발전에 의해 기술이 개발되면서 기술 개발의 상업성과 경제성에 많은 의문이 제기되고 있다. 따라서 최근에는 시장과 수요를 강조하여야 한다는 요구가 각 분야에서 도출되고 있다. 즉 기술 자체의 발전에 의해서 기술이 개발되어온 측면이 많아 기술 개발의 결과가 연구실에서 사장되거나 고객에게 다가가지 못하고 개발을 위한 개발에 그치는 경우가 빈번해지면서 기술이나 이를 활용한 아이템 개발시 고객의 소리를 청취하고 이를 적극 반영하여야 한다는 것이 일반화되고 있다. 이에 본 고에서는 시장ㆍ고객 중심으로의 접근 체계 및 프로세스, 방법을 마련하고 이를 통해 시도된 미래 유망 IT 융합기술 발굴 시뮬레이션 결과를 중심으로 서술코자 한다.
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