In this study, we introduce trends in and the future of digital personal assistants. Recently, digital personal assistants have begun to handle many tasks like humans by communicating with users in human language on smart devices such as smart phones, smart speakers, and smart cars. Their capabilities range from simple voice commands and chitchat to complex tasks such as device control, reservation, ordering, and scheduling. The digital personal assistants of the future will certainly speak like a person, have a person-like personality, see, hear, and analyze situations like a person, and become more human. Dialogue processing technology that makes them more human-like has developed into an end-to-end learning model based on deep neural networks in recent years. In addition, language models pre-trained from a large corpus make dialogue processing more natural and better understood. Advances in artificial intelligence such as dialogue processing technology will enable digital personal assistants to serve with more familiar and better performance in various areas.
KSP Keywords
Deep neural network(DNN), Device Control, End to End(E2E), Human-like, Language model, Learning model, Processing Technology, Smart Phone, Smart devices, artificial intelligence, complex task
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