한국통신학회논문지 B : 네트워크 및 융합 서비스, v.36, no.10, pp.1192-1199
ISSN
1226-4717
Publisher
한국통신학회 (KICS)
Language
Korean
Type
Journal Article
Abstract
본 논문의 목적은 기본료와 통화료로 구성되어 있는 이동통신서비스의 이부요금제(two-part tarriff) 방식에서 대표적인 인식편향(Cognitive Bias) 중 하나인 매몰비용오류(sunk cost fallacy) 행위의 발생 여부를 실증적으로 분석하고, 매몰비용오류 발생 최소화를 위한 바람직한 요금제 개선방안을 제시하는 것이다. 분석결과 이용자들은 매몰비용오류에 의해 기본료를 높게 지불할수록 자신의 최적소비량보다 많은 통화량을 발생시킴으로써 보다 많은 통신비를 지출한다. 따라서 기본료 인하는 매몰비용오류 효과를 감소시킴으로써 소비자들로 하여금 자신의 효용함수에따라 최적 소비량에 근접한 통화량을 발생시키도록 유도할 수 있다.
KSP Keywords
Cognitive Bias, Sunk cost
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