Subject

Subjects : customer satisfaction

  • Articles (13)
  • Patents (0)
  • R&D Reports (0)
논문 검색결과
Type Year Title Cited Download
Journal 2019 The Role of Satisfaction on Customer Reuse to Airline Services: An Application of Big Data Approaches   박은일  Journal of Retailing and Consumer Services, v.47, pp.370-374 42 원문
Conference 2017 Static Analysis Deployment Model for Code Quality on R&D Projects of SW Development   Park Jeong-Hyun  Portland International Conference on Management of Engineering and Technology (PICMET) 2017, pp.1-5 0 원문
Conference 2015 Q-mark Model Assessment Using CBAM (Cost Benefit Analysis Method)   Park Jeong-Hyun  Portland International Center on Management of Engineering and Technology (PICMET) 2015, pp.1805-1808 2 원문
Conference 2014 Heuristic Analysis of Energy Information and Preference for Smart Grid Infrastructure   Yoo Yoon-Sik  International Conference on Information and Communication Technology Convergence (ICTC) 2014, pp.569-571 1 원문
Journal 2014 Voluntary Adoption of the Upgraded Version of Package Software: Kano’s Three Factor Perspective   Christoph Karon  International Journal of Software Engineering and Its Applications, v.8, no.8, pp.43-54 2 원문
Journal 2013 Factors Affecting Customer Loyalty of Mobile RFID Services in Korea   박용재  Technological and Economic Development of Economy, v.19, no.4, pp.687-705 3 원문
Conference 2009 A Conceptual Evaluation Model of the RFID Performance Using a Balanced Scorecard   Park Yongjae  Portland International Conference on Management of Engineering and Technology (PICMET) 2009, pp.3382-3390 0 원문
Conference 2009 Factors Influencing Customer Retention and Switching in the Korean Broadband Internet Service Market   Kim Moon-Koo  International Joint Conference on e-Business and Telecommunications (ICETE) 2009, pp.294-298
Journal 2008 Measurement of a Customer Satisfaction Index for Improvement of Mobile RFID Services in Korea   Park Yongjae  ETRI Journal, v.30, no.5, pp.634-643 27 원문
Conference 2008 The Role of Switching Incentives and Barriers Affecting Customer Behavior in Korean Mobile Communications Service   Kim Moon-Koo  International Conference on Advanced Communication Technology (ICACT) 2008, pp.1223-1225 0 원문
Journal 2007 The impact of network service performance on customer satisfaction and loyalty: High-speed internet service case in Korea   김광재  Expert Systems with Applications, v.32, no.3, pp.822-831 63 원문
Journal 2006 A Dynamic Diffusion Model for Managing Customer's Expectation and Satisfaction   Yeon Seung Jun  Technological Forecasting and Social Change, v.73, no.6, pp.648-665 36 원문
Conference 2006 A Study on Retaining Existing Customers in the Korean High-Speed Internet Service Market   Min Jeong Kim  Portland International Conference on Management of Engineering and Technology (PICMET) 2006, pp.1970-1976 0 원문
특허 검색결과
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연구보고서 검색결과
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