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Journal
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2019 |
The Role of Satisfaction on Customer Reuse to Airline Services: An Application of Big Data Approaches
박은일 Journal of Retailing and Consumer Services, v.47, pp.370-374 |
42 |
원문
|
|
Conference
|
2017 |
Static Analysis Deployment Model for Code Quality on R&D Projects of SW Development
Park Jeong-Hyun Portland International Conference on Management of Engineering and Technology (PICMET) 2017, pp.1-5 |
0 |
원문
|
|
Conference
|
2015 |
Q-mark Model Assessment Using CBAM (Cost Benefit Analysis Method)
Park Jeong-Hyun Portland International Center on Management of Engineering and Technology (PICMET) 2015, pp.1805-1808 |
2 |
원문
|
|
Conference
|
2014 |
Heuristic Analysis of Energy Information and Preference for Smart Grid Infrastructure
Yoo Yoon-Sik International Conference on Information and Communication Technology Convergence (ICTC) 2014, pp.569-571 |
1 |
원문
|
|
Journal
|
2014 |
Voluntary Adoption of the Upgraded Version of Package Software: Kano’s Three Factor Perspective
Christoph Karon International Journal of Software Engineering and Its Applications, v.8, no.8, pp.43-54 |
2 |
원문
|
|
Journal
|
2013 |
Factors Affecting Customer Loyalty of Mobile RFID Services in Korea
박용재 Technological and Economic Development of Economy, v.19, no.4, pp.687-705 |
3 |
원문
|
|
Conference
|
2009 |
A Conceptual Evaluation Model of the RFID Performance Using a Balanced Scorecard
Park Yongjae Portland International Conference on Management of Engineering and Technology (PICMET) 2009, pp.3382-3390 |
0 |
원문
|
|
Conference
|
2009 |
Factors Influencing Customer Retention and Switching in the Korean Broadband Internet Service Market
Kim Moon-Koo International Joint Conference on e-Business and Telecommunications (ICETE) 2009, pp.294-298 |
|
|
|
Journal
|
2008 |
Measurement of a Customer Satisfaction Index for Improvement of Mobile RFID Services in Korea
Park Yongjae ETRI Journal, v.30, no.5, pp.634-643 |
27 |
원문
|
|
Conference
|
2008 |
The Role of Switching Incentives and Barriers Affecting Customer Behavior in Korean Mobile Communications Service
Kim Moon-Koo International Conference on Advanced Communication Technology (ICACT) 2008, pp.1223-1225 |
0 |
원문
|
|
Journal
|
2007 |
The impact of network service performance on customer satisfaction and loyalty: High-speed internet service case in Korea
김광재 Expert Systems with Applications, v.32, no.3, pp.822-831 |
63 |
원문
|
|
Journal
|
2006 |
A Dynamic Diffusion Model for Managing Customer's Expectation and Satisfaction
Yeon Seung Jun Technological Forecasting and Social Change, v.73, no.6, pp.648-665 |
36 |
원문
|
|
Conference
|
2006 |
A Study on Retaining Existing Customers in the Korean High-Speed Internet Service Market
Min Jeong Kim Portland International Conference on Management of Engineering and Technology (PICMET) 2006, pp.1970-1976 |
0 |
원문
|